Support
Something not working, or not sure how to do something? Tell us and a real person will get back to you as quickly as we can.
Email us
Already signed in? You can also reach us from inside the app — open PMJ Communications in the dashboard sidebar and send a message there. It comes to the same place, and it already knows who you are.
What to tell us
A short note is fine. These few things get you an answer in one reply instead of three:
- What you were trying to do, and what happened instead.
- Where you were — a Journey, a small group, an announcement page, the dashboard.
- What you were using — a computer, the iPhone app, or the Android app.
- The email address on your account, if you are writing from a different one.
- A screenshot, if something looked wrong on the screen.
Before you write
A few of the most common questions are already answered in the Guides — where to start, and which device to use for what.
Can’t sign in? Use Forgot Password to reset it yourself — that is faster than waiting on us.
Not getting emails or notifications? Check your spam folder first, then your notification settings in the dashboard.